CRM Built for
Banks and Credit Unions

  • 1

    Access all customer profile data and interactions in one centralized place. Doxim CRM ensures your staff has access to all insights that inform their next best action.

  • 2

    Increase your team productivity, track and optimize customer engagements across all channels with full transparency.

  • 3

    Simplify your work with workflows and notifications. Doxim CRM comes with hundreds of pre-built flows developed for Banks and Credit Unions.

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  • 360⁰ Customer View

    Provide a full customer snapshot at a glance, including off-balance sheet data, current wallet share, and last contact date for each channel.

  • Sales Tracking

    Understand and manage staff sales performance. Reward top performers, and coach those who aren’t selling effectively.

  • Campaign Management

    Build and trigger automated 1:1 multi-step, multi-channel marketing campaigns for a more customer-centric approach to marketing.

  • Household View

    Get a complete understanding of the customer’s financial situation as part of the larger picture of a financial “household” or economic micro-community.

  • Contact Management

    View and document all customer engagements, across all touchpoints, so sales and service conversations can be picked up right where they left off.

  • Pipeline Management

    Analyze and fine-tune sales pipeline and campaign performance, increasing conversion rates and revenue.

Why Doxim CRM?

CRM Software that’s Custom-Built for Financial Services

The financial services industry is complex, but managing your customer relationships doesn’t have to be. Drawing on our more than 15 years of industry experience, Doxim’s CRM software is built specifically to cater to the complex needs of banks and credit unions.

CRM that Helps You Grow

• Identify valuable cross-selling opportunities
• Enhance productivity and minimize costs
• Engage customers wherever they are
• Understand and manage the sales pipeline
• Manage customer relationships on the go
• Enjoy quick and cost-effective implementation