Banks and credit unions today recognize the challenges and opportunities presented by innovations in technology, emerging fintech options, and increasing consumer expectations. In fact, over 50% of executives name the use of analytics and insights as the top trend for 2018, while over 20% say that their biggest opportunity lies in data-driven approaches that focus on the individual1.
Bank and credit union change leaders are looking to their data for the insights they need to design customer-centric sales and service processes that build loyalty and profitability.
You’ll learn how an insight-informed approach can:
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