Win The Expectations Battle - Creating Proactive, Omnichannel Member Relationships

On-Demand Webinar

Expectations in the digital age are escalating. Increasingly, consumers expect their credit union to know their needs and service them on their own terms. By capturing a comprehensive view of a household's holdings, sales and marketing interactions and support activities, Doxim Customer Relationship Management (CRM) can help you anticipate your members' needs - and create personal, engaging interactions across their journeys on any channel.

Watch this webinar as we discuss the best practices for implementing a CRM to meet member expectations in a data driven digital world.

In this webinar you will discover;

  • How consumer expectations are changing and what it means for Credit Unions
  • An actionable framework to leverage your CRM investment
  • How Doxim CRM is evolving to support Credit Unions to meet consumer expectations

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Webinar Panelists

Eduardo Zarate
Product Manager